<![CDATA[JVID视频 Important Notices]]> 2e4687dd-1305-4af6-83da-bb0e96fb0eff <![CDATA[Adobe Certified Professional]]> / / New Adobe 2025 and 2024 minor version support update info:

  • Adobe 2025:
    • After Effects: 25.0-25.5 
    • Illustrator: 29.0 - 29.8.2
    • Photoshop:
      • Win 26.0-26.11
      • Mac 26.1-26.11
 
  • Adobe 2024:
    • After Effects: 24.0-24.6.8
    • Animate: 24.0-24.0.12
    • Illustrator: 28.0-28.7.10


For detailed Adobe LITA support, please see our program support page.

Notice published: October 6, 2025

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/Support/Important-notices Tue, 07 Oct 2025 00:30:18 GMT Tue, 07 Oct 2025 00:16:27 GMT
7fe9b655-9b6f-44d8-ad74-43234435e507 <![CDATA[Adobe Certified Professional]]> / / New Adobe 2025 and 2024 minor version support update info:

  • Adobe 2025:
    • Acrobat Pro: 2025.001.20432 - 2025.001-20693
    • Illustrator: 29.0 - 29.8.1
    • InDesign: 20.0 - 20.5
    • Premiere Pro: 25.0 - 25.5
 
  • Adobe 2024:
    • Animate: 2024: 24.0 - 24.0.11 


For detailed Adobe LITA support, please see our program support page.

Notice published: September 23, 2025

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/Support/Important-notices Tue, 23 Sep 2025 23:32:01 GMT Tue, 23 Sep 2025 23:11:58 GMT
7c56b9a6-3203-4ba1-bf77-fdab0250f94f <![CDATA[Certification Expirations]]> / / Important Update: JVID视频 and their clients have added expiration dates to certifications.

JVID视频, the leading provider of official, industry-recognized certifications, is dedicated to delivering the highest quality experience to our customers. As part of this commitment, we are excited to announce that expiration dates have been added to most of our certification programs in the summer of 2025.

This update is designed to:

  • Ensure the skills and knowledge validated by certification are always up to date.
  • Ensure continued alignment to industry standards and current technologies.
  • Increase credibility and drive additional value for certified individuals.

Expiration periods began appearing on certifications on June 18, 2025.

Test Candidates who have earned a certification before this date will see no change to their current certifications, nor will they expire. After this date, Test Candidates will start to see expiration information appear on our website and on their certificates.

Please note, Cisco Certified Support Technician expiration dates were implemented on July 15, 2025, with Microsoft Office Specialist (MOS) following on September 23, 2025.

For most programs, the validity period will extend five years before they expire with some noted exceptions:

  • Adobe Certified Professional will continue to expire after three years.
  • Meta Certified Digital Marketing Associate will continue to expire after two years.
  • Microsoft Fundamentals will not implement an expiration policy on their exams.
  • IC3 Digital Literacy will not implement an expiration policy on their exams.

To see the expiration information by program on our website, please visit www.certiport.com/expire.


Notice published: September 23, 2025.

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/Support/Important-notices Tue, 23 Sep 2025 16:56:05 GMT Tue, 10 Jun 2025 15:38:20 GMT
ae757dc6-85fa-4ccb-9657-bea8ae1c1afa <![CDATA[Adobe Certified Professional]]> / / New Adobe 2025 and 2024 minor version support update info:

  • Adobe 2025:
    • Photoshop:
      • Windows: Supported 26.0 - 26.10
      • Mac: Supported 26.1 - 26.10  (26.0 is not supported)
    • Illustrator: 29.0 - 29.7.1
    • After Effects: 25.0 - 25.4
 
  • Adobe 2024:
    • Photoshop:
      • Win: 25.0, 25.2- 25.5.1, 25.7-25.12.4 
      • Mac: 25.0, 25.2- 25.5.1, 25.7, 25.9 – 25.11, & 25.12.1 - 25.12.4
    • Illustrator: 28.0 - 28.7.9
    • InDesign: 
      • Win: 19.0 - 19.5.5
      • Mac: 19.0 - 19.5.5
    • Premiere Pro: 24.0 - 24.6.8
    • After Effects: 24.0 - 24.6.8


For detailed Adobe LITA support, please see our program support page.

Notice published: August 29, 2025

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/Support/Important-notices Fri, 29 Aug 2025 17:40:47 GMT Fri, 29 Aug 2025 17:36:06 GMT
dfda0ffc-7037-4a40-9bc0-8b36a804cfc8 <![CDATA[Holiday Office Closure]]> / / The JVID视频 office in Lehi, UT will be closed on Monday, September 1st, 2025 for Labor Day:

  • Test Candidate Support: Closed
  • CATC Customer Service: Closed
  • CATC Technical Support: Closed
  • CAP Team: Closed

Normal business hours will resume on Tuesday, September 2nd, 2025. Thank you for your cooperation and understanding.

Please visit our website for additional information on our holiday hours.

Notice published: August 25, 2025

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/Support/Important-notices Mon, 25 Aug 2025 15:33:59 GMT Mon, 25 Aug 2025 15:33:32 GMT
5fe831d4-4f2a-4cfe-9f39-f5acb9ff4ffe <![CDATA[Adobe Certified Professional]]> / / Updated information for 2024 InDesign minor supported versions:

  • Supported Windows versions: 19.0 – 19.5.3
  • Supported Mac versions: 19.0 - 19.5.1
    • Not Supported on Mac: 19.5.2-19.5.5

For details, please see our program support page and the Version Support Guide.
 

Notice published: August 18, 2025

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/Support/Important-notices Mon, 18 Aug 2025 20:39:57 GMT Mon, 18 Aug 2025 20:39:41 GMT
f774404c-8fe9-44f7-9a42-d178a342fcf9 <![CDATA[Adobe Certified Professional]]> / / New Adobe 2025 minor version support info has been posted as we continue to release new exams in this suite:

For details, please see our program support page and the Version Support Guide.
 

Notice published: August 1, 2025

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/Support/Important-notices Fri, 01 Aug 2025 16:33:40 GMT Fri, 01 Aug 2025 16:32:51 GMT
0d21e16f-dbb8-4188-83b9-4dbfbecc1109 <![CDATA[Holiday Office Closure]]> / / The JVID视频 office in Lehi, UT will be closed on Monday, May 26th, 2025 for Memorial Day:

  • Test Candidate Support: Closed
  • CATC Customer Service: Closed
  • CATC Technical Support: Closed
  • CAP Team: Closed

Normal business hours will resume on Tuesday, May 27th, 2025. Thank you for your cooperation and understanding.

Please visit our website for additional information on our holiday hours.

Notice published: May 19, 2025

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/Support/Important-notices Mon, 19 May 2025 17:36:57 GMT Mon, 19 May 2025 17:35:30 GMT
a6e24d3f-f99f-4906-a86f-aab5a769e412 <![CDATA[Mac OS Notice for Adobe Exams]]> / / Important Notice:

As of July 9th, 2025, this issue has been resolved:

Apple has recently rolled out an update to Mac OS 15.4.1 or greater, which unfortunately causes issues with the launching of all Adobe exams using Compass for Mac. Our team technology team is working diligently to resolve this issue as quickly as possible.

In the meantime, we strongly advise you to avoid updating your machines to this version of Mac OS until we have released an update to fix the problem. We appreciate your understanding and patience as we work through this critical issue.

Notice published: May 8, 2025
Notice updated: July 9, 2025

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/Support/Important-notices Wed, 09 Jul 2025 18:31:38 GMT Thu, 08 May 2025 21:20:28 GMT
dacc3714-2cc0-4b88-b89f-4fea5d316e87 <![CDATA[Adobe Certified Professional]]> / / New Adobe 2024 and 2023 minor version support update info:

  • Adobe 2024:
    • 鈥婭llustrator version 28.7.6 is now supported
    • After Effects version 24.6.6 is now supported
  • Adobe 2023:
    • 鈥媁indows only: Animate version 23.0.11 is now supported


For detailed Adobe LITA support, please see our program support page.

Notice published: April 18, 2025

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/Support/Important-notices Fri, 18 Apr 2025 16:45:02 GMT Fri, 18 Apr 2025 16:43:27 GMT
6f73d5a7-9352-4d8b-bad2-4a1a250aab02 <![CDATA[GMetrix Global Maintenance Outage]]> / / GMetrix Global Maintenance Notice:

The GMetrix Platform will undergo a maintenance outage during these hours:

  • Utah: Saturday, April 12, 9:00PM to 12:00AM MDT
  • London: Sunday, April 13, 4:00 AM to 7:00 AM
  • Hong Kong: Sunday, April 13, 11:00 AM to 2:00 PM

This outage will impact all GMetrix services including: GMetrix SMS software, Student Portal, Administrator Portal, Cloud Testing Services, and Management Services (API). During this time you will not be able to access the GMetrix platform, access practice exams or courses, or utilize integration endpoints. For more info click .

Notice published: April 4, 2025

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/Support/Important-notices Sat, 05 Apr 2025 00:40:52 GMT Fri, 04 Apr 2025 21:18:01 GMT
fbd12e76-22bd-43f4-a05b-689ed735cc0e <![CDATA[Adobe Certified Professional]]> / / New Adobe minor version support update info:

  • Acrobat Pro:
    • 鈥媁颈苍诲辞飞蝉: 2024.002.20854 - 2025.001.20435
    • Mac: 2024.002.20854 - 2025.001.20438


For detailed Adobe LITA support, please see our program support page.

Notice published: March 26, 2025

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/Support/Important-notices Wed, 26 Mar 2025 16:25:30 GMT Wed, 26 Mar 2025 16:25:22 GMT
8dd5fff6-cfaf-4ce1-a6d4-5b8903b8eee2 <![CDATA[Adobe Certified Professional]]> / / New Adobe 2024 minor version support update info:

  • Illustrator 2024:
    • 鈥媀ersion 28.7.5 is now supported
  • InDesign 2024:
    • 鈥媀ersion 19.5.3 is now supported


For detailed Adobe LITA support, please see our program support page.

Notice published: March 17, 2025

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/Support/Important-notices Mon, 17 Mar 2025 15:55:09 GMT Mon, 17 Mar 2025 15:55:06 GMT
25dab916-fb56-47c8-b94d-2ee2b85c61f2 <![CDATA[Adobe Certified Professional]]> / / New Adobe 2024 minor version support update info:

  • Illustrator 2024:
    • 鈥媀ersion 28.7.4 is now supported
  • InDesign 2024:
    • Version 19.5.2 is now supported
  • Photoshop 2024:
    • 鈥媀ersion 25.12.1 is now supported
  • Animate 2024:
    • Version 24.0.7 is now supported


For detailed Adobe LITA support, please see our program support page.

Notice published: February 11, 2025

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/Support/Important-notices Tue, 11 Feb 2025 20:59:55 GMT Tue, 11 Feb 2025 20:40:28 GMT
b580237a-7cf1-4cff-a793-931d78e0a171 <![CDATA[MOS 2016 Retirement]]> / / Microsoft Office Specialist 2016 certification program retirement:

MOS 2016 certifications will retire on June 30, 2026. After this date, exams for this MOS version will no longer be available.  We encourage those currently certified in this MOS version to update to the most recent Microsoft Office Specialist certifications. For information about the Microsoft 365 Apps certifications visit .

Notice published: February 11, 2025

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/Support/Important-notices Tue, 11 Feb 2025 16:36:01 GMT Tue, 11 Feb 2025 16:34:34 GMT
a0997d16-4dd0-4325-99ee-c85862c48fa4 <![CDATA[Holiday Office Closure]]> / / The JVID视频 office in Lehi, UT will be closed on Monday, January 20th, 2025 for Martin Luther King Jr. Day:

  • Test Candidate Support: Closed
  • CATC Customer Service: Closed
  • CATC Technical Support: Closed
  • CAP Team: Closed

Normal business hours will resume on Tuesday, January 21st, 2025. Thank you for your cooperation and understanding.

Please visit our website for additional information on our holiday hours.

Notice published: January 13, 2025

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/Support/Important-notices Mon, 13 Jan 2025 17:03:59 GMT Mon, 13 Jan 2025 17:01:56 GMT
755d88c7-8768-4b6f-a091-08eb3858fd37 <![CDATA[OnVUE Notice]]> / / OnVUE will be unavailable while undergoing system maintenance Friday, January 31 at 1:00 p.m. US Central Time until Sunday, February 02 at 2:00 p.m. US Central Time. During this time, you will not be able to take an exam, schedule, reschedule, or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

-JVID视频 Operations Team

Notice published: January 2, 2025

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/Support/Important-notices Thu, 02 Jan 2025 17:54:45 GMT Thu, 02 Jan 2025 17:52:58 GMT
fa542b4e-81cf-45d5-b776-ec4589ce3c61 <![CDATA[Adobe Certified Professional]]> / / New Adobe 2024 minor version support update info:

  • Illustrator 2024:
    • 鈥媀ersion 28.7.3 is now supported
  • InDesign 2024:
    • Version 19.5.1 is now supported
  • Premiere Pro 2024:
    • 鈥媀ersion 24.6.4 is now supported
  • After Effects 2024:
    • Version 24.6.4 is now supported
  • Animate 2024:
    • Version 24.0.6 is now supported


For detailed Adobe LITA support, please see our program support page.

Notice published: December 16, 2024

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/Support/Important-notices Mon, 16 Dec 2024 17:52:49 GMT Mon, 16 Dec 2024 17:48:59 GMT
b1cef119-d642-4b7d-b7c3-57440f944fe2 <![CDATA[Holiday Office Closure]]> / / The JVID视频 office in Lehi, UT will be closed on Tuesday, December 24th and Wednesday, December 25th, 2024 for Christmas Day and then again on Wednesday, January 1st, 2025 for New Year's Day:

  • Test Candidate Support: Closed
  • CATC Customer Service: Closed
  • CATC Technical Support: Closed
  • CAP Team: Closed

Normal business hours will resume on Thursday, December 26th, 2024 and January 2nd, 2025, respectively. Thank you for your cooperation and understanding.

Please visit our website for additional information on our holiday hours.

Notice published: December 10, 2024

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/Support/Important-notices Tue, 10 Dec 2024 17:53:50 GMT Tue, 10 Dec 2024 17:49:59 GMT
4f26d85f-0728-4ce3-a4cb-57c50fb2c91c <![CDATA[Holiday Office Closure]]> / / The JVID视频 office in Lehi, UT will be closed on Thursday, November 28th and Friday, November 29th, 2024 for Thanksgiving Day:

  • Test Candidate Support: Closed
  • CATC Customer Service: Closed
  • CATC Technical Support: Closed
  • CAP Team: Closed

Normal business hours will resume on Monday, December 2nd, 2024. Thank you for your cooperation and understanding.

Please visit our website for additional information on our holiday hours.

Notice published: November 18, 2024

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/Support/Important-notices Mon, 18 Nov 2024 16:40:46 GMT Mon, 18 Nov 2024 16:35:26 GMT
ccd0369c-6c06-4bcf-9136-6a32a1ca1ca3 <![CDATA[Adobe Certified Professional]]> / / The Adobe Certified Professional 2022 exams will be retired on June 30, 2025.

-JVID视频 Product Management Team

Notice published: October 29, 2024

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/Support/Important-notices Tue, 29 Oct 2024 14:58:43 GMT Tue, 29 Oct 2024 14:57:19 GMT