Technical / customer support

Support is specific to JVIDÊÓƵ Authorized Test Centers (CATCs), JVIDÊÓƵ Authorized Partners (CAPs), and Test Candidates. Explore each section for frequently asked questions and contact information.

Important: Our Live Chat service is currently unavailable. Please use email or phone support at this time.

JVIDÊÓƵ Authorized Test Centers (CATCs)

For teacher or testing centers needing support

JVIDÊÓƵ Authorized Partners (CAPs)

For our authorized partners who need to contact us for support

Test
Candidates

For test candidates who need support with certification exams
Important
Support links
Exam information