Maintenance outage schedule
Schedule 1 | Schedule 2 | Schedule 3
Schedule 1 - (Compass, EFH, & Portal):
If you have any questions or concerns about the maintenance windows detailed on this page contact support. Please view the planned dates for all three schedules.
Note: Outages under Schedule 1 affect all exams delivered with Compass for Windows, Compass for Mac, Exams from Home, as well as the authenticated (login) areas of our website (aka Portal). You should expect limited availability and may be unable to test during outages under this schedule.
Saturday, November 15, 2025
- Utah: 8:00 AM to 12:00 PM (MST*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 11:00 PM to 3:00 AM
Saturday, March 21, 2026
- Utah: 8:00 AM to 12:00 PM (MDT*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 10:00 PM to 2:00 AM
Saturday, June 20, 2026
- Utah: 8:00 AM to 12:00 PM (MDT*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 10:00 PM to 2:00 AM
Saturday, September 19, 2026
- Utah: 8:00 AM to 12:00 PM (MDT*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 10:00 PM to 2:00 AM
Saturday, November 21, 2026
- Utah: 8:00 AM to 12:00 PM (MST*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 11:00 PM to 3:00 AM
*Daylight Saving Time is observed at the JVIDÊÓƵ office located in Lehi, Utah. Due to this, all actual start and stop times listed above will be in either Mountain Standard Time (MST) or Mountain Daylight Time (MDT), under the blanket of the .
Schedule 2 - (Compass Cloud):
Note: Compass Cloud outages are posted at the top of the page in the scheduling calendar. When maintenance occurs within the 30 day period in which you can schedule sessions, any maintenance windows will be blocked in the calendar to prevent you from testing during an outage.
Schedule 3 - (EFH - Exams from Home):
Note: Outages under Schedule 3 affect all exams delivered through Exams from Home. You will not be able to test during outages under this schedule.
Monday, September 22, 2025
- Utah: 8 am to 11 am (MDT*)
- London: 3 pm to 6 pm
- Hong Kong: 10 pm to 1 am
Monday, October 20, 2025
- Utah: 8 am to 11 am (MDT*)
- London: 3 pm to 6 pm
- Hong Kong: 10 pm to 1 am
Note: Daylight Saving Time will end on Sunday, November 2nd, 2025.
*Daylight Saving Time is observed at the JVIDÊÓƵ office located in Lehi, Utah. Due to this, all actual start and stop times listed above will be in either Mountain Standard Time (MST) or Mountain Daylight Time (MDT), under the blanket of the .